EagleJobs

Job Description

The Extended Studies Site Coordinator, Senior strategically develops and manages an educational outreach program. They will promote, administer, and support the University’s educational site outreach program and student services.

This position requires candidates to be on-site at our Twin Falls location.

Department Overview:
The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho, and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs, and other lifelong learning options. Join us!

The Boise State Center for Transfer Success, part of the Extended Studies Division at Boise State University, is dedicated to supporting transfer students throughout their academic journey. Our mission is to provide comprehensive resources and personalized guidance to ensure a smooth transition and successful completion of degrees for transfer students. This role also involves proactive recruitment efforts, engaging directly with community college students to generate interest and encourage them to transfer to Boise State.

The Transfer Success Team provides essential services to help students explore degree options, navigate articulation agreements, apply to the university, and submit transcripts. We guide transfer students through every step of the process, ensuring they understand credit evaluation and the overall transition to Boise State while providing personalized support throughout their journey. We offer ongoing academic and personal support, working closely with academic departments, community colleges, and student support services. Our center is dedicated to empowering transfer students, fostering a sense of belonging, and promoting academic excellence. We serve students from local Idaho community colleges, out-of-state community colleges, and adult learners returning to complete their degrees. Join our team and help create a welcoming, supportive environment for transfer students as they pursue their educational goals at Boise State.

Level Scope:
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Essential Functions:
● Strategically develop and manage extended studies educational outreach programs.
● The primary point of contact for students, faculty, and communities related to specific educational outreach programs.
● Build collaborative relationships with communities, business, and organizations.
● Conduct informational sessions, virtual events, and group presentations that expand the outreach to surrounding communities.
● Represent Boise State to communities, businesses, and organizations.
● Assist with the management of all Outreach Center sites.
● Be an on-site representative for the Boise State Center for Transfer Success located at the College of Southern Idaho in the Higher Education office.
● Proactively contact prospective transfer students to help them understand their options at Boise State.
● This position is based at the College of Southern Idaho but also includes service to the College of Eastern Idaho.
● The candidate should expect to travel to CEI at least once per month, weather permitting.
● Occasionally, the candidate must also travel to Boise for team meetings and events.
● Travel will be required and can include traveling during days, evenings, or weekends.
● Perform other duties as needed.

Knowledge, Skills, Abilities:
● High level of customer service and attention to detail.
● In-depth understanding of the rural, adult, non-traditional, transfer, and first generation student populations, their characteristics, and unique needs.
● Demonstrated ability to develop innovative problem solving.
● Demonstrated ability to work in an environment that values the abilities, perspectives, skills, and collaboration of individuals from all backgrounds.
● Public speaking and ability to represent the University to communities and leaders.
● Proficiency with Google G-suite and MicroSoft Office suite of programs.
● Demonstrated experience with rural education and rural communities.
● Excellent verbal and written communication skills. 

Qualifications

Bachelor’s degree or 5 years of professional experience or equivalent relevant experience.

Preferred Qualifications:
● Master's degree in a related field
● 1-2 years experience:

Utilizing a CRM or higher education software such as Slate, Peoplesoft, or Perceptive to document interactions and verify student information.
Recruiting prospects in higher education or related industry to include 1:1 appointments, information sessions, and written communication.
Representing a community college, university, or company by strategically building long-term relationships with key contacts. 

Benefits

Boise State University provides a best-in-class benefits package, including (but not limited to):
12 paid holidays AND the University is closed between Christmas and New Year's.
Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service.
9.27% University contribution to your ORP retirement fund (Professional and Faculty employees).
Excellent medical, dental, and other health-related insurance coverages.
Tuition fee waiver benefits for employees, spouses, and their dependents.
See our full benefits page for more information!