Counter Sales/ Customer Service Representative

Employer: Gem State Staffing
Employer URL: gemstatestaffingjobs.com
Category: Customer Service
Location: Jerome, ID
Compensation: $35k-40k annually
Type: Temporary Agencies
Job Schedule: Day shift; Monday - Friday from 7am to 5pm
Apply before: September 30, 2025

Job Description and Requirements

Job Description:

Gem State Staffing is now hiring a full-time Counter Sales / Customer Service Representative for a well-established business in Jerome, ID. This is an excellent opportunity for individuals with retail sales experience, customer service skills, and strong organizational abilities who are looking to build a long-term career. If you're a motivated, people-oriented individual with great attention to detail, we want to hear from you!

Responsibilities:

  • Provide excellent customer service at the sales counter and over the phone
  • Assist customers with product selection, order entry, and general inquiries
  • Accurately process transactions and handle basic invoicing
  • Use Microsoft Office applications (Excel, Word, Outlook) to manage daily tasks
  • Support inventory organization, restocking, and occasional warehouse duties
  • Maintain a clean and organized sales area
  • Work collaboratively with internal teams to meet customer needs 

Qualifications:

  • Prior experience in sales or customer service (preferred but not required)
  • Strong communication and problem-solving skills
  • Ability to multitask, stay organized, and manage time effectively
  • Must be computer literate and comfortable with Microsoft Office programs
  • Clean background check required
  • Must pass a pre-employment drug screening
  • Valid driver’s license and reliable transportation required
  • Ability to lift 50+ lbs and perform physical tasks (standing, bending, stooping)
Work Schedule:
  • Monday through Friday
  • Occasional Saturdays may be required
  • Full-time hours

Pay & Benefits:

  • $35,000 – $40,000 annually, depending on experience
  • Temp-to-hire with long-term career potential
  • Training and support provided
  • Benefits available upon hire by the client company 

Benefits:

Discussed at interview

Next Steps

Apply in-person with two forms of government-issued identification (e.g. driver's license and Social Security card or U.S. passport or Permanent Resident card) at our office – 628 Main Ave. North in Twin Falls.

Application hours are from 9:00 AM – 3:30 PM, Monday through Friday. If you are unable to apply within that time frame, please call our office at 208-735-5999; advance application appointments can be arranged. You may also begin the application process online at https://https://www.gemstatestaffingjobs.com/apply-online/twin-falls/-online/twin-falls/